EuroDate.com: Terms of Use Agreement

YOUR CANCELLATION RIGHTS:
For California and Colorado subscribers
You, the buyer, may cancel this agreement, without any penalty or obligation, at any time prior to midnight of the original contract seller’s third business day following the date of this contract, excluding Sundays and holidays. Notice of cancellation need not take a particular form and is effective if it indicates your desire to not be bound by this agreement.
To cancel this agreement, send an email containing signed and dated notice stating that you, the buyer, are canceling this agreement, or words of similar effect.
This notice shall be sent to:
Dil Mil Inc
Email: support@EuroDate.com

EuroDate.com (hereinafter “Website” or “we”, “us”, “our” etc.) values all our users and has established this Terms of Use Agreement (the “Agreement”). If you (hereinafter “you”, “yours”, etc.) use our Website or application or services (including mobile applications, downloadable products and applications and pages operated by EuroDate.com on social media sites and other platforms) (collectively, the “Services”), then we urge you to read this Agreement and become fully informed about how it regulates your use of our Services. Please refer to this Agreement to find out how to CONTACT US if you have any questions about the contents herein.

WHO WE ARE

These Services are operated by Dil Mil Inc (the “Company” or “we”, “us”, “our” etc.). The Company is your contracting party in respect of the Services. Its identification and contact details are set out below:

Company name: Dil Mil Inc
Company registration number: 5529030
Registered address: 200 Townsend St., Unit 43, San Francisco CA 94107, USA
Contact email: support@EuroDate.com

You may find additional contact detail by clicking on CONTACT US if you have any questions about the contents herein of this Agreement.

TABLE OF CONTENTS

WHEN YOU ACCEPT THESE TERMS OF USE

By registering and using our Services, you indicate your acceptance of all the terms and conditions of this Agreement, our Privacy Policy, as well as Refund and Cancellation Policy.

We may update these Terms from time to time at our discretion.

PLEASE NOTE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ THE AGREEMENT CAREFULLY. FOR DETAILS, SEE SECTIONS DISPUTES.

AGE RESTRICTION

Persons under 18 years of age are not allowed to use our Services, and our Services are not targeted at persons under the age of 18. During registration, users are required to provide their date of birth.

If we have reasonable grounds to suspect that a user is under 18 years of age, we may suspend or terminate their account and take other appropriate measures. Any data we receive from users we believe to be aged under 18 will be removed from our database in accordance with applicable law and our Privacy Policy.

If you believe that a user is under 18 years of age, you may report the user through the reporting feature available in their profile or chat, or contact our support team via the CONTACT US section below.

If you believe that we have collected, used or disclosed any data of a person under the age of 18 (or the age of majority in your jurisdiction), please contact our support team via the CONTACT US section down below so that we can take appropriate action.

MEMBERSHIP

MEMBERS

When a user registers within the Services, they become a member (hereinafter - the “Member”). We do not influence the relationships between Members and various possible motivations for using the service. All Members are very different in terms of goals they have in mind when registering on our sites. They specify these goals on their profiles and in communications. Some of our Members are looking for new friends, virtual companionship or online romance. Some Members are looking for popularity and recognition of their talent.

Members may have only one account (hereinafter - “Membership”) with the Services. Multiple or duplicate accounts will be blocked and deleted.

Once you register and become a Member, you will have access to the following Services:

  • Browsing through other Member’s profiles;
  • Having your profile registered in our database and making it searchable by other Members;
  • Making changes to your profile;
  • Reading messages (Web version only);
  • Purchasing Membership extensions for subsequent periods.

By registering, you acknowledge and agree that your profile information and content may be visible and accessible to other Members of our platform.

VERIFIED MEMBERS

The verification process is intended to allow a Member to confirm that the photograph on their government-issued ID, their real-time selfie, and their profile photograph depict the same person. Members can confirm their identity to receive a ‘verified’ sign. To be verified, a Member must pass a verification process which includes submitting a government issued ID and passing a biometric verification through Sumsub, whose privacy policy and way they process your data available here.

A verification sign indicates that the Member successfully completed these identity and biometric verification checks at the time of verification. It does not constitute a background check or guarantee the accuracy of other profile information, or the Member’s safety, trustworthiness, intentions, or future conduct.

Members may use a nickname or chosen profile name, which is not required to match the legal name on their identification document. The legal name and other information contained in the identification document are not displayed on the User’s public profile merely because the Member has completed verification.

Once received, a verification is valid for six months. After six months, a Member needs to re-verify their account by passing the SumSub verification process again. If the reverification process is not completed, the verification mark is removed.

PAYING MEMBERS

Paying Members are not marked with any sign. Paying Members are using our platform on a “pay-per-action” model without any boundaries and can connect with Free Users as well as other Paying Members.

FREE USERS

Free Users are marked with the “Free User” Flame symbol. Free Users are permitted to use the platform without charge. Free Users must follow certain rules, including the Community Standards and the Communication Policy For Free Users. Free Users are required to undergo regular identity verification, remain active on the website, and provide accurate, high quality, profile content. Free Users enjoy free access within certain boundaries, such as being unable to contact other Free Users.

Free Users are strictly prohibited from receiving any form of direct or indirect monetary compensation or other remuneration, including through third parties or agency arrangements, for their use of the platform or communications with other Members. This prohibition does not prevent Free Users from receiving virtual gifts, Sparks, or other gifts and benefits expressly made available through the standard functionality of the relevant Service. If you become aware of a violation of this rule, please report it to the Customer Support. Any Free User who violates this rule will be blocked from our platform immediately.

PURCHASING OF MONTHLY CREDIT PACK OR BUNDLE SUBSCRIPTION AND CREDITS

Free and Paid Use of the Services

You can register an account and use certain features of our Services free of charge, including browsing Member profiles. We may also offer a limited number of free interactions, such as reading messages or emails without spending Credits, or provide complimentary Credits. The availability and scope of free features, allowances, and promotional offers may vary. Features and interactions available free of charge will be identified as such within the Services.

Certain features and interactions within the Services require payment. To access paid features, you may subscribe to a Monthly Credit Pack and use Credits, as described below. Standalone Credit packages may only be purchased by Members with an active Monthly Credit Pack subscription. Purchasing a Monthly Credit Pack is not required to register or use the free features of our Services.

Monthly Credit Pack Subscription

A Monthly Credit Pack is a recurring subscription that provides certain benefits during each subscription period.

The specific terms of your Monthly Credit Pack subscription, including the initial subscription price, renewal price, billing frequency, subscription duration, number of included Promo Credits (if any), and other applicable benefits, are disclosed to you during the purchase process before you confirm your subscription. These terms may vary depending on the subscription offer available to you.

Depending on the subscription offer presented to you during the purchase process, these benefits may include:

  • Promo Credits, if included in your subscription offer. Promo Credits are renewed each subscription period and do not carry over to the next subscription period;
  • Access to Credit packages at special prices per Credit, provided that automatic renewal of your Monthly Credit Pack subscription is enabled.

Credit packages are available for purchase only while your Monthly Credit Pack subscription remains active. Special prices for Credit packages are available only while automatic renewal of your subscription is enabled. If you cancel automatic renewal but your subscription remains active until the end of the current billing period, you may continue purchasing Credit packages, but only at their regular prices.

At our sole discretion we may offer you an extended scope of services after the subscription to the Monthly Credit Pack, provided that we may rescind or change this extended scope at any time. The extended scope may additionally include the following:

  • Free chats, video chats, emails, offline messages, and mobile app messages with other Members, except Free Users (as defined below);
  • Sending/Viewing photos or videos to other Members, except Free Users, and viewing video in profile of other Member, except Free Users, free of charge.

A Monthly Credit Pack subscription does not provide unlimited access to all paid features. Certain interactions and features may still require Credits, including Credits purchased separately. The applicable subscription benefits and any included Promo Credits will be disclosed during the purchase process.

Credits and Paid Interactions

Credits are virtual units used to pay for certain features and interactions within the Services, such as chats, emails, sharing photos and videos, and other activities listed in the PRICES section below.

The following types of Credits may be available:

  • Bonus Credits: complimentary Credits provided by us, including as gifts or promotional rewards;
  • Promo Credits: Credits included in a Monthly Credit Pack subscription, where applicable;
  • Purchased Credits: Credits acquired separately through the purchase of Credit packages, which are available only to Members with an active Monthly Credit Pack subscription.

Credits are used in the following order: first Bonus Credits, then Promo Credits, and finally purchased Credits.

The number of Credits required for each paid feature is specified in the PRICES section below or, for additional services not listed there, displayed during the purchase process.

For information on the expiration of unused Credits, please refer to the UNUSED CREDITS AND CHARGEBACKS section below.

Subscription Pricing and Automatic Renewal

Your Monthly Credit Pack subscription will continue indefinitely until canceled by you.

Your Monthly Credit Pack subscription automatically renews at the end of each billing period for another period of the same length, unless canceled by you. Your payment method will be charged the applicable renewal fee, plus any applicable taxes, at the beginning of each renewal period.

By subscribing, you authorize us to charge your credit card, debit card or other payment method at such time and again, as your Monthly Credit Pack subscription will automatically renew at the beginning of a subsequent period, unless you cancel your subscription before the next scheduled renewal charge, subject to any earlier cancellation deadline disclosed to you during the purchase process and permitted by applicable law, including any sales or similar taxes imposed on your payments.

Unless otherwise indicated in any applicable additional terms or communications, we will send to your registered email address a Monthly Credit Pack renewal notification indicating the same Monthly Credit Pack fee which was in force when you first subscribed, plus any applicable taxes. We may, however, notify you in advance and in accordance with the applicable law that the Monthly Credit Pack fee will increase starting from the next period.

You acknowledge and agree that your payment method will be automatically charged for the Monthly Credit Pack subscription fees, plus any applicable taxes, upon each such automatic renewal.

You acknowledge that your Monthly Credit Pack subscription is subject to automatic renewals and you consent to and accept responsibility for all recurring charges to your credit or debit card (or other payment method, as applicable) based on this automatic renewal feature without further authorization from you and without further notice except as required by law.

You further acknowledge that the amount of the recurring charge may change if the applicable tax rates change or if you are notified that there will be an increase in the applicable Monthly Credit Pack subscription fees.

Upon the renewal of your Monthly Credit Pack subscription, if we do not receive a payment, you agree that we may either terminate or suspend your account and continue to attempt to charge your payment method provider until payment is received. Upon receipt of payment, your account will be activated and for purposes of automatic renewal, your new Monthly Credit Pack subscription period will begin as of the day payment was received.

Cancellation

You may cancel your Monthly Credit Pack subscription at any time. For cancellation instructions and information about the effects of cancellation, please refer to the CANCELING YOUR MONTHLY CREDIT PACK OR BUNDLE SUBSCRIPTION section below.

PRICES

Credits are used to pay for certain features and interactions within the Services. The number of Credits required for each category of Service is listed in the table below.

We may offer additional services not listed in the table. In such cases, the number of Credits required will be displayed during the purchase process.

CATEGORY COST PER ITEM
Basic Chat 1 Credit per minute
One-Way Video Chat up to 12 Credits per minute
Two-Way Video Chat up to 12 Credits per minute
VR Video Chat 6 Credits per minute
Audio Call 2 Credits per minute
Offline Message sending 1 Credit per item up to 160 symbols
Mobile App Message sending 1 Credit per item up to 160 symbols
Email 10 Credits per item
Sending/Viewing photos or videos 15 Credits per item
Sending/Listening voice messages 10 Credits per item
Sending stickers up to 20 Credits per item
Set a chat theme up to 1999 Credits per item
Sending animated smileys 1 Credit per item
Sending Virtual gifts from 1 to 12000 Credits per item
Viewing video in profile 10 Credits per item
Let’s Mingle 5 Credits per use
Present delivery up to 6500 Credits per item
Cost of present delivery 49 Credits per delivery

The Website may, from time to time and at its sole discretion, offer discounts, promotional pricing, or other special offers. The Website is not obligated to offer any such promotion or discount and may determine, modify, suspend, or discontinue the availability, amount, duration, eligibility, and terms of any promotion at any time, except as otherwise expressly stated in the applicable offer and to the extent required by law.

TERMINATED ACCOUNTS OF OTHER MEMBERS

This section explains what happens if another Member with whom you have been corresponding (the “Member”) terminates their Membership, has their profile deleted, or is reported for inappropriate activities or suspected misconduct. For the purposes of this section, you are referred to as the “Correspondent”. It also explains the circumstances in which you, as the Correspondent, may be eligible for a refund of Credits spent on interactions with that Member.

Members may terminate their Membership with us at any time.

If a Member is no longer interested in the Services, we shall review the correspondence between such Member and the Correspondent and shall have the right to make a decision, in our sole discretion, with respect to the issuance of refund back to the Correspondent, in accordance with our Refund and Cancellation Policy. We typically issue up to 10 Credits for the Correspondent’s last letter to the deactivated Member, but this amount is not a fixed maximum and does not prevent us from issuing a larger refund where justified by the circumstances or required by applicable law.

If a Member has requested her profile to be deleted from the Services for unspecified/personal reasons, the Correspondent shall not have the right to receive any information with respect to the deletion of such a Member’s profile, as it would be in violation of our Privacy Policy. Furthermore, the Correspondent shall not be entitled to any refund solely on the grounds of such deletion with respect to his correspondence with such a Member. We may, at our own discretion, issue 10 Credits back to the Correspondent’s account for the Correspondent’s last letter to the Member, if this letter was the last one in their correspondence. However, we may issue a refund of Credits where appropriate, taking into account the circumstances of the case and our Refund and Cancellation Policy.

If a Member has found her match, and that match is not the Correspondent, the Correspondent shall not be entitled to any refund solely on that basis with respect to their correspondence with such a Member.

If a Member is reported for inappropriate activities, we may, at our sole and unfettered discretion, issue a partial refund to the Correspondent who informed us of such Member’s inappropriate activity by providing incontrovertible evidence of the same, following our review of the report and available evidence, and taking into account the nature and circumstances of the reported conduct, in accordance with our Refund and Cancellation Policy.

If a Member is found on an anti-scam site, or in case we receive reliable proof of the Member’s illegal activities from another Member, such Member’s profile may be deleted from the Services provided that we, in our sole and unfettered discretion, consider the supplied information substantial and irrefutable to warrant such action following our review. We may issue a partial refund to the Correspondent who provided such information, in accordance with our Refund and Cancellation Policy.

Reports of suspected violations that have not been confirmed will be reviewed on a case-by-case basis. Any refund or credit decision will take into account the available evidence, the circumstances of the case, and the applicable Refund and Cancellation Policy.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

CANCELING YOUR MONTHLY CREDIT PACK OR BUNDLE SUBSCRIPTION

You may cancel your subscription at any time.

For subscriptions purchased directly through our Services, you may cancel your Monthly Credit Pack subscription online by following these steps:

  1. Log into your account;
  2. Go to Profile Settings;
  3. Find the “Manage Account” section;
  4. Click “Go here” in the sentence “Need a break? Go here to hide your account or cancel membership”;
  5. Select “Cancel subscription”;
  6. Follow the on-screen instructions to confirm cancellation.

For subscriptions purchased through App Store or Google Play, you may manage or cancel your subscription through your Apple ID Account Settings or Google Play subscription settings, as applicable.

If you experience any difficulties managing or canceling your subscription, please CONTACT US.

Cancellation will take effect at the end of your current billing period. You may continue using your subscription benefits until that time, and your subscription will not automatically renew for the next billing period.

Unless otherwise required by applicable law or provided under our Refund and Cancellation Policy, cancellation of automatic renewal does not entitle you to a prorated refund of the subscription fee already paid for the current billing period.

Additional cancellation and withdrawal rights may apply depending on your jurisdiction of residence, as described below:

For EU and UK Members

Members from the EU and UK may cancel their first Monthly Credit Pack subscription, without penalty or obligation, at any time prior to midnight of the 14th day following the day of becoming a Member.

For Members from the US and the rest of the World

Members from the US and the rest of the World may cancel their first Monthly Credit Pack subscription, without penalty or obligation, at any time prior to midnight of the third business day following the day of becoming a Member.

In order to cancel your first subscription to the Monthly Credit Pack, please email to our support team a signed and dated written notice which states that you are canceling your purchase. Please include your username and email address in any notice, otherwise your refund may be delayed. Please follow CONTACT US link down below for contact information.

Alternatively, you may mail the cancellation notice to the Company address stipulated in the CONTACT US section down below. The mailing must be postmarked during the three-day cancellation period.

If you cancel your Monthly Credit Pack subscription during the three-day cancellation period, we will return the payment you have made, within ten days of the date on which we receive notice of cancellation. Please note that additional documents may be requested from you to process the refund. You will not be allowed to rejoin the Services as a Member after cancellation according to this section.

If you die before the end of your Monthly Credit Pack subscription period and there are unused Credits, your heir shall be entitled to a refund of that portion of any payment you had made for your Monthly Credit Pack subscription that is allocable to the period after your death. Additional documents may be requested from your heir.

If you become disabled (such that you are unable to use our Services before the end of your Monthly Credit Pack subscription period and there are unused Credits), you shall be entitled to a refund of that portion of any payment you had made for your Monthly Credit Pack subscription which is allocable to the period after your disability by providing us with notice and evidence of disability at the same address as listed above. Additional documents may be requested from you.

UNUSED CREDITS AND CHARGEBACKS

Unused Credits (excluding subscription Credits) expire 90 days after their purchase date. The expiration date of such Credits is calculated based on their respective purchase date and the 90-day validity period, as further described in our Refund and Cancellation Policy. Unused subscription Credits expire at the end of one-month subscription period and will not be moved to the next subscription period. Used Credits are non-refundable, except as provided in this Agreement or Refund and Cancellation Policy.

Should you charge back any transactions billed to your account, we may be required to disclose information, including relevant private communications sent/received by you through our Services in order to prove the validity of the charges billed to your account, subject to applicable law, our Privacy Policy, and appropriate security measures.

COMPLAINTS AND REVIEW OF ACCOUNT DECISIONS

Members may submit complaints concerning the Services, other Members, account restrictions, or payments by contacting our Customer Support team through the CONTACT US section below or using the reporting mechanisms available within the Services.

We review complaints based on the information available to us and may request additional information where reasonably necessary. Depending on the circumstances, we may take appropriate action, including addressing technical issues, reviewing account restrictions, or providing refunds or Credits in accordance with our Refund and Cancellation Policy and applicable law.

Members may request reconsideration of decisions to restrict, suspend, or terminate their accounts by contacting Customer Support. Where required by applicable law, we will provide information about the decision and available options for further review or redress.

YOUR USE OF OUR SERVICES

ELIGIBILITY

By registering with our Services, you represent and warrant that you: (1) are at least 18 years old; (2) have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement and have not been prohibited from using the Services earlier.

CORRECTNESS OF INFORMATION YOU PROVIDE TO US

All information supplied when registering MUST be accurate, true and complete in all respects. In particular, when using a credit or debit card, the cardholder’s name MUST be the same as the name used when registering with the Services, unless you provide valid and verifiable reasons for it being different.

If we consider information you provide inaccurate or incomplete, we will suspend your account until identity verification has been satisfactorily completed. You may not authorize others to use your Membership, and you may not assign, give access to or otherwise transfer your account to any other person or entity.

SECURITY AWARENESS

You must keep your password and all account details secret and confidential as you are responsible for use of the Services from your account and any other activities taking place on your account. Any transactions on your account will remain your responsibility if your username and password have been entered correctly.

We shall not be held liable for any data loss, breach, or unauthorized access resulting from the user’s loss of access to their device, voluntary or negligent sharing of passwords, or any other failure to maintain the confidentiality and security of their account credentials. You assume full responsibility for safeguarding your access credentials and acknowledge that any consequences arising from such actions or omissions shall be solely your liability.

TERM

This Agreement will remain in full force and effect while you use our Services or have an account with us. You may terminate your Membership at any time, for any reason, by clicking the “Delete My Account” button in the settings section of your Profile or by notifying your request of account termination by the Website customer support staff via Live Support or email - please visit CONTACT US section down below.

NON-COMMERCIAL USE OF SERVICES

Our Services are dedicated for the personal use of private individuals only and may not be used in connection with any commercial endeavors. Organizations, companies, businesses, and/or other entities may not become Members and are not entitled to use the Services for any purpose. Illegal and/or unauthorized use of the Services, including collecting usernames and/or email addresses of Members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Services will be investigated, and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive redress.

You further guarantee and warrant that you (i) will not use the Services for any commercial purposes; (ii) send or receive funds through the Services; and/or (iii) create accounts with fake usernames, or use any automated means (chatbots, artificial identities, etc.) in using the Services which do not represent a real natural person using the Services for her own private needs. You further guarantee and warrant that you will not be paid for using the Services. Such activity will be investigated and, if confirmed, your Membership will be terminated and appropriate legal action may be taken, including without limitation, civil, criminal, and injunctive redress.

SEARCH RESULTS, PROFILE VISIBILITY AND FEATURE AVAILABILITY

We determine, at our sole discretion, which profiles are displayed to you in search results, recommendations, feeds and other discovery surfaces of the Services, and to which other users your own profile is displayed. We do not represent or warrant that any particular profile, category of users, number of profiles or set of features will be available to you, and the composition of search results and the availability of features may differ between users and may change at any time without prior notice.

The Services, including the composition of search results, recommendations and the availability of features, may vary depending on your account type, activity, location, device, and may be subject to testing, trials and gradual roll-outs, in the course of which different users may be shown different profiles or offered different features.

Nothing in this section affects Credits you have already purchased, which remain usable in accordance with this Agreement.

LINKED WEBSITES (IF APPLICABLE)

Depending on how you are using our Services, your needs and preferences, with the purpose to provide you with optimal matching possibilities, we may register you with our linked websites or applications, operated by the Company or its affiliated companies (“Linked Websites”). For this purpose, certain account and profile information may be shared with or made available through Linked Websites, as further described in our Privacy Policy. By using the Linked Websites you agree with their terms and conditions, privacy policy and other regulations, published by them.

CONTENT POSTED BY YOU

You understand and agree that for the protection of our Members we may at our sole discretion store for review and delete any content, messages, photos, videos, audio and video calls or profiles (collectively, “Content”) that in our sole judgment violate this Agreement or which might be offensive, illegal, or that might violate the rights of, harm, or threaten the safety of other Services users or any third parties.

You represent and warrant that you own or control all rights in and to the Content you post and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns; and

All of your Content complies with these Terms of Use.

You are solely responsible for the Content that you publish, display or transmit to other users through the Services.

AI FEATURES

We may provide optional AI-powered features designed to help Members communicate and use our Services, including but not limited to AI-assisted message and letter suggestions, automated translations, synthetic voice features, and personalized recommendations.

AI Features may provide suggestions based on the context of the conversation. Certain AI Features may generate or modify text, audio, or other Content, including translations and personalized communications. AI-generated or AI-assisted Content may contain inaccuracies and should not be assumed to be an exact reproduction of the original communication. Unlike messages authored independently by Members, AI-assisted messages may contain AI-generated suggestions that Members can choose to use.

AI Features do not send messages on behalf of a Member unless the relevant feature expressly provides for automated sending and the Member has authorized its use. The Member remains solely responsible for reviewing, editing, and deciding whether to send any AI-assisted message, and for the Content they send or authorize to be sent through the Services.

Where applicable, we provide additional information about the use of AI Features directly within the Services. Our use of personal data in connection with AI Features is described in our Privacy Policy.

PERSONALIZED RECOMMENDATIONS

We use automated recommendation systems to determine which member profiles are shown to you and their order.

Recommendations may take into account information from your profile and preferences, such as age, gender, and interests, as well as your activity on the Service, including profiles you view, people you communicate with, profiles you add to favorites and virtual gifts you send. We may also take into account the popularity and activity of other members. These factors may have different importance depending on your activity and the information available to us.

Your stated preferences are particularly important because they help determine which profiles are suitable to be shown to you. As you use the Service, your interactions may increasingly influence the order of profiles shown to you, as they help us identify profiles that may be more relevant to your interests.

You can influence your recommendations by changing your age and gender preferences in “My Profile” section and through your interactions with profiles on the Service.

SAME MESSAGE

To facilitate the interaction between the Members, we allow them to send the same messages (“Let’s Mingle”) to multiple other randomly selected Members. There is no limitation for the Member on the number of Let’s Mingle messages they may receive. So you may receive many Let’s Mingle messages during your use of Service. We may enhance your Let’s Mingle message to be more personal.

PROHIBITED CONTENT AND ACTIVITIES

The following is a partial list of Content that is illegal or prohibited on our Services. Users are encouraged to report suspicious or inappropriate content through our reporting mechanisms. Additionally, we conduct automated content audits to identify and address violations. We reserve the right to investigate and take appropriate legal action, at our sole discretion, against anyone who violates this provision, including, but not limited to, removing offending communications from the Services and terminating the violator’s Membership.

Prohibited Content includes, but is not limited to:

  1. Offensive Content:
    • Content that promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual.
  2. Harassment:
    • Content that harasses or advocates harassment of another person.
  3. Self-Harm Threats and Emotional Coercion:
    • Content or conduct involving actual or threatened self-harm used to pressure, manipulate, or coerce another Member into continuing communication, spending money or Credits, sending gifts, or otherwise engaging with the Services.
    • Reports of such conduct may trigger a safety review and, where appropriate, interim restrictions, suspension or termination of the Member’s account, removal of the relevant content, or other appropriate measures.
  4. Spam and Unsolicited Communications:
    • Content involving the transmission of junk mail, “chain letters,” unsolicited mass mailings, or spamming.
  5. Defamatory or Illegal Activities:
    • Content that is defamatory, false, misleading, or promotes illegal activities (including fraud), or conduct that is abusive, threatening, obscene, or libelous.
  6. Copyright Violations:
    • Content that promotes unauthorized copies of copyrighted work, including pirated software, music, or other materials.
  7. Restricted or Hidden Content:
    • Content that includes restricted or password-only access pages or hidden pages/images not linked to or accessible from another page.
  8. Inappropriate Material:
    • Content that publicly displays inappropriate material, including nudity, pornography, bestiality, graphic violence, or criminal activity.
  9. Exploitation and Human Trafficking:
    • Content that exploits individuals, particularly people under the age of 18, in a sexual or violent manner.
    • Content that solicits, promotes, or facilitates any form of human trafficking, including sexual exploitation, forced labor, or modern slavery.
    • Content that uses the platform to solicit or coerce others into illegal activities, including prostitution or escort services.
  10. We enforce a zero-tolerance policy for any form of exploitation or trafficking and collaborate with law enforcement and anti-trafficking organizations to investigate and address such violations.
  11. Illegal Activity Guides:
    • Content that provides instructional information on illegal activities, such as making or buying illegal weapons, violating someone’s privacy, or creating computer viruses or malware.
  12. Solicitation of Sensitive Information:
    • Content that solicits passwords, personal identifying information, or financial information for commercial or unlawful purposes.
  13. Unauthorized Commercial Activities:
    • Content that involves buying, selling, or advertising products or services without prior written consent.
    • Content engaging in commercial activities such as contests, sweepstakes, barter, advertising, or Ponzi schemes without authorization.

Enforcement and Reporting

We are committed to ensuring a safe platform and encourage all users to report prohibited content promptly. Violators of this policy will face account suspension, termination, and, where applicable, reporting to relevant authorities.

EMAILS AND TEXT MESSAGES

Although we cannot monitor the conduct of our Members off the Services, it is also a violation of these rules to use any information obtained from the Services in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent. In order to protect its members from such advertising or solicitation, we reserve the right to restrict the number of emails which a Member may send to other Members in any 24-hour period to a number which we deem appropriate in our sole discretion.

By providing your phone number(s), you confirm that the number(s) belongs to you and you expressly consent to receive non-marketing and marketing text messages from us, at the telephone number(s) that you provide. You may opt-out of these communications at any time, and consent to receive text messages is not required to purchase any goods or services. Your phone number will only be visible to you. If you wish to stop receiving text messages from us, please follow the instructions set out in our Privacy Policy.

OTHER RULES

You must use the Services in a manner consistent with any and all applicable laws and regulations. Your Content must comply with applicable international, national and local laws and regulations.

You are not allowed to include in your profile any telephone numbers, street addresses, last names, URLs, email addresses, other social media profile addresses or any other contact information outside the Services. You are not allowed to include in your correspondence with other Members any URLs, email addresses or telephone and fax numbers, other social media profile addresses or any other contact information outside the Services.

You may not collect any data from the Services either from authorized and non-authorized zones through automated means (bots, spiders, scrapers or equivalent means), by establishing fake user accounts, by anonymous proxy servers or equivalent measures, or by circumventing any technical measures to prevent forbidden activity on the Services. You may not collect data from authorized zones of the Services by any other means including manual collection of data.

To ensure the service quality, your communications through the Services may be recorded and stored for as long as necessary in accordance with our Privacy Policy, including, where applicable, for safety, fraud prevention, complaint handling, and compliance with legal obligations (including legal holds).

You are solely responsible for your interactions with other users of the Services. We reserve the right, but have no obligation, to monitor disputes between you and other Services users.

TERMINATION

You may voluntarily terminate your Membership at any time. Such termination and any applicable refunds are subject to this Agreement and our Refund and Cancellation Policy.

We may terminate your Membership for any reason, with or without explanation, effective upon sending a notice to your email address provided at registration, or to any other email address provided by you to us. Upon termination by us without cause, you shall receive a refund, pro rata, of any paid fees that we have received from you.

We reserve the right to investigate, terminate Membership and take appropriate legal action at our sole discretion against anyone who violates this Agreement, our Privacy Policy, and/or Refund and Cancellation Policy. Where a suspected violation is reported or identified, we may temporarily restrict or suspend access to the Services pending review. Following such review, we may lift or maintain the restrictions, or terminate the Membership, depending on the circumstances and findings.

If your Membership with our Services is terminated by reason of violation of this Agreement, our Privacy Policy, and/or Refund and Cancellation Policy, or at your own request, you will not be entitled to, nor shall we be liable to you, for any refund of unused fees for using the Services.

If you disagree with a decision to restrict, suspend, or terminate your Membership, you may contact us through the CONTACT US section below to request reconsideration of the decision.

Notwithstanding the termination of your Membership, this Agreement will remain in full effect.

COPYRIGHT

By posting Content to any public area of the Services you automatically grant to the Company, with relevant representations and warranties, an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute such information and Content and to prepare derivative works of, or incorporate into other works, such information and content, and to grant and authorize sublicenses of the foregoing.

The Company owns licenses or otherwise retains absolute intellectual property rights in the Services. Those rights include, but are not limited to, database rights, copyright, design rights (whether registered or unregistered), patents, trademarks (whether registered or unregistered) and other similar rights, wherever existing in the world, together with the right to apply for protection of the same of the Company and its licensors.

Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.

You hereby guarantee, represent and warrant that you will not create any databases, websites, applications, software, legal entities and services competitive with the Services.

You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.

Without limiting the foregoing, if you believe that your work has been copied and posted on the Services in a way that constitutes copyright infringement, please CONTACT US with providing the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing on such copyright is located within the Services with enough specificity that we can locate the information; your address, telephone number, and email address; your signed statement, confirming that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; your signed statement, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf.

Upon receiving notice of your complaint about an unauthorized use on our Website, we shall take reasonable steps to at least temporarily remove the offending material. In the case of unauthorized uploads, downloads, or links, we shall take reasonable steps to disable access to the offending material or link at least temporarily. Removal or disabling the material shall be for the period during which we investigate the complaint and, if necessary, consult with an attorney.

If a user receives a notification that their content has been removed due to a copyright complaint, and they believe this removal to be the result of a mistake or misidentification, they may submit a written Counter-Notice to us. The Counter-Notice must contain the following information: (1) the user’s physical or electronic signature; (2) identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled; (3) the user’s contact information (name, address, telephone number, and email address); (4) a statement under penalty of perjury that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and (5) a statement that the user consents to the jurisdiction of the Federal District Court for the judicial district in which their address is located (or, if they reside outside the United States, that they consent to the jurisdiction of the federal courts located in the district where we operate), and that they will accept service of process from the person who provided the original infringement notification.

Upon receipt of a valid Counter-Notice, we will forward it to the original complaining party. If the copyright owner does not file a lawsuit seeking a court order against you within 10 to 14 business days, we are legally permitted to restore the removed content.

We maintain a strict policy to address repeat instances of copyright infringement from the same user. If we believe that a user’s conduct represents a repeat pattern of copyright infringement, we will terminate their Membership.

DISCLAIMER

WE PROVIDE THE SERVICES ON AN “AS IS” BASIS AND GRANT NO WARRANTIES OF ANY KIND, EXPRESSED, IMPLIED OR STATUTORY, IN ANY COMMUNICATION WITH OUR REPRESENTATIVES, OTHERWISE WITH RESPECT TO THE SERVICES. WE SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FURTHER, WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, UNINTERRUPTED, ALWAYS AVAILABLE OR ERROR-FREE, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED. WE DISCLAIM LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY.

Although each Member must agree to the Agreement, we cannot guarantee that each Member is at least the required minimum age, nor does it accept responsibility or liability for any content, communication or other use or access of the Services by persons under the age of 18 in violation of this Agreement. Also, it is possible that other Members or users (including unauthorized users, or “hackers”) may post or transmit offensive or obscene materials through the Services and that you may be involuntarily exposed to such offensive or obscene materials. It also is possible for others to obtain personal information about you due to your use of the Services. Those others may use your information for purposes other than what you intended. We are not responsible for the use of any personal information that you disclose on the Services. Please carefully select the type of information that you post on the Services or release to others. We can’t guarantee that the particular Member is using her profile personally, but we make reasonable efforts to block such misuse.

WE DISCLAIM ALL LIABILITY, REGARDLESS OF THE FORM OF ACTION, FOR THE ACTS OR OMISSIONS OF OTHER MEMBERS OR USERS (INCLUDING UNAUTHORIZED USERS), WHETHER SUCH ACTS OR OMISSIONS OCCUR DURING THE USE OF THE SERVICES OR OTHERWISE.

We are not responsible for any incorrect or inaccurate Content posted within or in connection with the Services, whether caused by users of the Services or by any of the equipment or programming associated with or utilized in the Service.

We are not responsible for the conduct, whether online or offline, of any user of the Services. We are not in any way responsible for expectations, promises or truthfulness of any information provided by any user of our Services.

We assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user communications. We are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any of the Services or combination thereof, including injury or damage to users or to any other person’s property related to or resulting from participating or downloading materials in connection with the web and/or in connection with the Services.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING PERSONAL INJURY OR DEATH, RESULTING FROM ANYONE’S USE OF THE SERVICES, ANY CONTENT POSTED WITHIN THE SERVICES OR TRANSMITTED TO USERS, OR ANY INTERACTIONS BETWEEN USERS OF THE SERVICES, WHETHER ONLINE OR OFFLINE.

LIMITATION OF LIABILITY

Except in jurisdictions where such provisions are restricted, in no event will we be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Services, as well as damages for loss of data, loss of programs, cost of procurement of substitute Services or interruptions of the Services, even if we know or have been advised of the possibility of such damages.

We are not responsible for any activities outside of our Services (including, but not limited to expenses related to travel, deliveries, meetings, etc.). Those expenses are your own responsibility. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the Services during the term of Membership.

SUPPLIERS

When we run the Services, we may be serviced by various third parties and affiliate marketing partners (collectively, “Suppliers”). The Suppliers are independent contractors and are not agents, or employees of the Company. We are not responsible for the acts and/or omissions of any Supplier or any of its respective employees, agents, servants or representatives including, without limitation, their failure to deliver Services, or partial or inadequate delivery of Services. According to terms of agreement with our Suppliers, we are prohibited from rendering the Suppliers’ contact information.

Suppliers provide full, accurate and legitimate information required for the registration of Members within the Services prior to their registration according to the terms of Agreement. Each supplier may provide translation services for the registered Members and have access to Members’ correspondence to the extent reasonably necessary therefore. Suppliers provide additional services in accordance with the terms of their agreement with us. Any additional services requested by our Members, which fall into the Suppliers scope of activity, but not defined by our terms of Agreement with Supplier, may be processed by Suppliers, but are not automatically granted.

We are not in any way responsible for the quality of any additional services provided by the Suppliers.

CONTACT US

Company’s contact information is: Dil Mil Inc, located at 200 Townsend St., Unit 43, San Francisco CA 94107, USA.

Please direct all requests, communications, inquiries, clarifications, and information submissions to our Support Team via Live Support (for registered users only) or by using the "Contact Us" email form.

Customer support number: +1 800 283-0545. Please note that our customer support service may not work outside business hours in your area.

Please visit our Help Center page for information regarding the Website and your actions there.

DISPUTES

IF YOU ARE A RESIDENT OF THE UNITED STATES

READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES THE PARTIES TO SUBMIT THEIR DISPUTES TO BINDING ARBITRATION AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE COMPANY. You thus give up your right to go to court to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a neutral arbitrator and not a judge or jury. You are entitled to a fair hearing but the arbitration procedures are simpler and more limited than rules applicable in court. Arbitrator decisions are as enforceable as any court order and are subject to very limited review by a court. This arbitration agreement further includes an agreement that all claims will be brought only in an individual capacity (and not as a class action or other representative proceedings).

Any dispute or claim relating in any way to your use of the Services sold or distributed by or through the Company shall be resolved in the following manner.

  1. Informal Process First. You agree to first contact our customer support by email and attempt to resolve the dispute with us informally for a period of 60 days. Please refer to CONTACT US sections for details.
  2. Binding Arbitration. If the dispute has not been resolved in 60 days, we each agree to resolve any claim, dispute, or controversy arising out of or in connection with or relating to the Services and/or this Agreement, or the breach or alleged breach thereof, including disputes related to the applicability, enforceability, interpretation or formation of this Agreement to arbitrate, by binding arbitration.
  3. Arbitration Tribunal. The American Arbitration Association (“AAA”) will administer the arbitration. In the event the AAA declines to administer the arbitration, the arbitrator(s) will be appointed by the New York Supreme Court located in New York County, New York pursuant to New York Civil Practice Law and Rules (“CPLR”) § 7504. The parties irrevocably consent to the jurisdiction of the courts of the State of New York for the purpose of administering an arbitration under Article 75 of the CPLR. Nothing in this Section shall prevent either party from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, or violation of that party’s data security, intellectual property rights, or other proprietary rights, or to seek other relief in connection with the arbitration.
  4. Arbitrator and Rules. If the arbitration involves claims totaling less than US $250,000, the arbitration will be conducted before a neutral single arbitrator, whose decision will be final and binding, and the arbitral proceedings will be governed by the United States Federal Arbitration Act and the AAA Consumer Arbitration Rules and AAA Consumer Due Process Protocol. If the arbitration involves claims totaling more than US $250,000, the arbitration will be conducted before three neutral arbitrators, whose decision will be final and binding, and the arbitral proceedings will be governed by the United States Federal Arbitration Act and the AAA Commercial Arbitration Rules and AAA Consumer Due Process Protocol. The AAA rules may be found online at www.adr.org.
  5. Location of Arbitration. The arbitration will be conducted in New York City, New York, USA, or such other place as chosen by the Arbitration Tribunal. If you live in the United States, you have the right to ask the Arbitration Tribunal to conduct the arbitration near your home if the arbitration involves an in-person hearing.
  6. Costs and Fees. Payment of all filing, administration and arbitrator fees and costs will be governed by AAA rules, but if you are financially unable to pay any of them, the Company will pay them for You.
  7. Starting an Arbitration. A party who intends to seek arbitration must file a claim with the American Arbitration Association and pay the required fee. The instructions for filing a claim may be found online at www.adr.org.
  8. Your Right to Sue in Small Claims Court. Provided you live in the United States, you may sue for US $5,000 or less in a small claims court of competent jurisdiction as an alternative to engaging in arbitration, but this does not absolve you of your commitment to engage in the informal dispute resolution process, and engaging in the informal dispute resolution process is a condition precedent of your right to sue or arbitrate against us.
  9. CLASS ACTION AND JURY TRIAL WAIVER. YOU AND THE COMPANY AGREE THAT ANY AND ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND THE COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING.

IF YOU RESIDE OUTSIDE THE UNITED STATES

You acknowledge that the transactions involving your use of the Services and any purchases therein took place in the country of incorporation of the Company. Any dispute or claim relating in any way to your use of the Services sold or distributed by or through the Company will be resolved by binding arbitration under the LCIA Rules, rather than in court.

The number of arbitrators shall be three. The arbitration shall take place in London, UK. The language to be used in the arbitral proceedings shall be English. The governing law of this Agreement shall be the substantive law of the country of incorporation of the Company. There is no judge or jury in arbitration, and court review of an arbitration award is limited. Arbitrators, however, can award you the same damages and relief, and must honor the same terms in this Agreement, as a court would. The LCIA’s Rules are available here. Payment of all filing, administration and arbitrator fees will be governed by the LCIA’s rules. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

THE ARBITRATOR MAY AWARD MONEY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. NO CLASS OR REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT.

If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. You will attempt to resolve all disputes with respect to the Services through communication with our customer service. If parties are unable to resolve the dispute, You must use the dispute resolution mechanism discussed above in this section. Please also note should you chargeback any transactions billed to your account, the Company may be required to disclose any and/or all private communications sent/received by you through our Services in order to prove the validity of the charges billed to your account and our Privacy Policy will therefore not restrain any such disclosures.

MISCELLANEOUS

U.S. EXPORT CONTROLS

The Software from the Services (the “Software”) is further subject to United States export controls. No Software may be downloaded from the Services or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, Republic of Belarus, Russian Federation, territories occupied by the Russian Federation, or any other Country to which the U.S. has embargoed goods; or (ii) to anyone who is listed on the U.S. Treasury Department’s list of Specially Designated Nationals or in the U.S. Commerce Department’s Table of Deny Orders. By downloading or using the Software, You represent and warrant that You are not located in, under the control of, or a national or resident of any such country or on any such list.

INDEMNITY

You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, agents, and other partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of the Services in violation of this Agreement, and/or any allegations that any Content that you submit to us or transmit to the Services infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party; and/or arising from a breach of this Agreement and/or any breach of Your representations and warranties set forth above. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.

LANGUAGE

The English version of this Agreement shall prevail over this Agreement in any other language. If you are using our Services in English, you waive your right to claim from us correspondence or any document in other languages.

ENTIRE AGREEMENT

This Agreement, accepted upon use of the Services and further affirmed by becoming a Member, contains the entire Agreement between you and us regarding the use of the Services. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

The terms and conditions of this Agreement are subject to change by us at any time, effective upon notice to you, which notice shall be deemed to have been provided upon our posting of the current version of this Agreement within the Services. Please note the latest modification date at the bottom of this Agreement.

Last modified: November 4, 2026

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